How soon can I start?

We are generally able to offer initial therapy appointments within 1-2 weeks. First-time psychiatric clinic appointments are generally available within 3-4 weeks.

How long are therapy sessions?

Each therapy session is generally 45 – 50 minutes. Psychiatry appointments are generally 25– 40 minutes after the initial assessment, which is about an hour.

What does being in therapy or taking medications say about me?
Pursuing mental health services means that you, or someone who cares about you, has recognized that there is a problem you need help figuring out. Sometimes problems get bigger than what we can handle on our own or with our friends and family. Getting support and guidance from a mental health professional can help us look at things in a new way. Being in therapy means that you have the courage to do something different! For some people, medications may be indicated to help our bodies function better so that the other things we need to do to care for ourselves is possible.
How long does it take to start feeling better?
This is unique to each individual. Some people report feeling a sense of relief the very first time they meet with a mental health professional. In some cases, people might actually feel worse before they get better. Therapy is not easy and sometimes the process can take months or even years. It all depends on your goals, your willingness and the effort you put toward growing your self.
Who else will know I’m in therapy?
All mental health services are private and confidential. We cannot disclose any information about you or even acknowledge that you are a client without your written consent. There are only a few exceptions that apply in emergency situations and if there is concern about your safety or the safety of others.
Do you accept insurance?
Yes! We have contracts with most major health plans in Minnesota as well as Medicare. If you have questions about coverage, contact your insurance provider’s customer service. If you do not have insurance or do not wish to use your insurance, please contact us to receive information about our fee schedule. You are responsible for all charges that are not covered by insurance.
Do you offer evening or weekend appointments?
Yes, many of our mental health providers offer evening and Saturday appointments.
What if I need to cancel my appointment?

If you need to cancel your appointment, please call 24 hours in advance. It is the policy of each provider to charge for appointments that are cancelled with less than 24 hours notice except when it is not permitted by state or federal regulation. All charges must be paid in full prior to your next appointment.

What if I miss my appointment?

It is the policy to charge for appointments that are missed except when it is not permitted by state or federal regulation. Clients who miss more than 3 consecutive appointments or show a pattern of missing regular appointments may be discharged from service at the clinician’s discretion.

Can I bring my child(ren) with me to my appointments?

The Calli Institute is not able to provide childcare while you are receiving mental health services. Therefore, we ask that you do not bring children who require supervision with you to your appointment.

If you have any other questions, or just want to learn more about the process of being matched with and seeing a mental health professional give us a call. The Calli Institute wants you to have peace of mind about seeking mental health services – if we can help answer your questions, please give us a call!

Contact Calli today at (763)255-2125

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